Southern Company
Background & Drug Screening Process

All contractors working at Southern Company events in 2023 are required to complete a background and drug screening regardless of whether or not you completed one last year. This year we have removed the training manual and quiz from the process. 

Follow the steps below to complete your background and drug screening. 

Step 1: Submit Background & Drug Screening Request

Click HERE to complete the request form.

Step 2: Receive Email & Complete Background Check Profile

You will be sent a background screening invitation email from ESS/GHRR (donotreply@ghrr.com) within 1-2 business days of your request submission. 

  • NOTE: The email will not come from a TotalWellness email address. It will come from donotreply@ghrr.com.  If you haven’t received your email within 2 business days, please check your junk email before contacting TotalWellness.

Follow the instructions provided in the invitation email to log in to the ESS/GHRR system and complete your online personal history questionnaire and consent form.

Step by Step Process Guide – CLICK HERE

Having issues? Please contact ESS/GHRR Client Care at 866.859.0143 or southernco@ghrr.com 

IMPORTANT: Once you submit your background check information, the timeline for your drug screen begins. You have EXACTLY 48 hours (excluding weekends) from the time of submission to complete your drug screen. NO EXCEPTIONS. If you are not available to do the drug screen in the next 48 hours DO NOT SUBMIT YOUR BACKGROUND CHECK INFORMATION. 

Step 3: Receive Drug Screen Invitation Email from ESS/GHRR

Within 2 hours of submitting your background check information, you will receive an email from ESS/GHRR containing a link to schedule your drug screening. Drug screenings are generally offered at LabCorp and/or Quest Diagnostics locations. The drug screening invitation email will also contain the time by which you have to complete your drug test.

The email will come from drugresults@es2.com, noreply@screening.services.com, noreply@questdiagnostics.com, or otswebbapp@labcorp.com  This is not junk mail – this is your invitation!

You have EXACTLY 48 hours (excluding weekends) from the time of submission to complete your drug screen. NO EXCEPTIONS.

IF YOU MISS YOUR DRUG SCREENING, SOUTHERN WILL BAN YOU FROM WORKING ANY CURRENT AND FUTURE SOUTHERN EVENTS. 

If you do not receive the invitation email within 2 hours of submission, check your junk mail. If it’s not in your junk mail, please contact TotalWellness at background@totalwellnesshealth.com or 888-434-4358 x144.

Step 4: Complete your Drug Screening

Visit your selected LabCorp or Quest Diagnostics facility within 48 hours of receiving the ESS/GHRR notification email.  You only need to provide the Registration Number (Donor Pass) given to you. You DO NOT have to bring any forms with you.

  • PLEASE NOTE: If you miss your 48 hours, you will not be working any Southern Company events.

Results

TotalWellness will notify you via email once your compliance has been determined – to let you know if you’ve been approved to work Southern Company events this fall.